Refund policy

🛍️ Return & Refund Policy

Last updated: [Insert Date]

1. Returns

We accept returns within [X] days of delivery. To be eligible for a return:

  • The item must be unused, unworn, and in its original condition
  • It must be in the original packaging
  • Proof of purchase (receipt or order number) is required

Certain items are non-returnable, including:

  • Gift cards
  • Downloadable/digital products
  • Personal care items (if opened)
  • Customized or personalized products

2. Refunds

Once we receive and inspect your return, we will notify you about the status.

If approved:

  • Your refund will be processed to your original payment method
  • It may take 5–10 business days for the refund to appear (depending on your bank/payment provider)

Partial refunds may be granted for:

  • Items not in original condition
  • Damaged or missing parts (not due to our error)
  • Returns made after the allowed period

3. Exchanges

We only replace items if they are:

  • Defective
  • Damaged

If you need an exchange, contact us at: [your email address]

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • Shipping costs are non-refundable
  • We recommend using a trackable shipping service

5. Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within [X] days of delivery with:

  • Your order number
  • Photos of the item

We’ll resolve the issue quickly (replacement or refund)

6. Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account
  2. Contact your credit card company
  3. Contact your bank

If you still need help, email us at ankit.20gangwar@gmail.com